I have paid but my domain name is still PENDING Print

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Online payment (PayPal etc)

Our order system is fully automated and domain name registration and hosting services are processed in real time for most domain extensions and hosting packages. If your order is still in PENDING status after online payment, it could be due to one of the following reasons:

You keyed an invalid entry when filling the form to provide your name, address & phone numberThe nameservers you provided for the domain name are invalidOur fraud detection team is scanning the order.

Bank deposit (India Only)

If you paid offline via Bank Deposit in India, your order will be processed the same day your deposit is confirmed. The only reason why your domain name can still read PENDING after 24 hours is if you fail to notify us of your bank deposit. Remember to always send us the payment details via email to our billing department or by submiting the support ticket and upload the deposit slip.


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